The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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15th October 2018
As brands focus on improving the customer experience, incorporating automation into customer interactions is becoming more important.
In this white paper, readers will learn about chatbots and intelligent virtual assistants (IVAs) and what should you consider when selecting a solution.
White Paper written by: Interactions
Click here to download your copy of the white paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
