The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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6th January 2020
This guide is designed to show you how the engagement data captured and analysed from your call centre can transform your organization’s performance and results.
White Paper written by: CallMiner
Click here to download your copy of the White Paper
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
