The Worlds Largest Contact Centre Online Community
The Worlds Largest Contact Centre Online Community
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16th January 2025
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Customer experience (CX) has changed dramatically in the past five years and will continue to do so in the future. With emerging technologies, shifting consumer expectations, and new trends in personalization, how can organizations stay ahead of the curve?
Experts share the latest trends, strategies, and predictions that will redefine the future of customer experience.
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Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
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