W.A.I.T.

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Written by Jonty Pearce

In his book To Sell is Human Dan Pink puts forward a simple idea.  Whatever your walk of life you sell things:

  • My wife sells doing the dishes to me
  • I am selling ideas to you
  • You sell projects to sponsors

Every day we try to coax, cajole and convince people to do something for us.

So here is a tip for your next sponsor update / project briefing / meeting with your boss.

WAIT

Not wait as in postpone it and put it off (though this is tempting for discussions with my boss), wait as in ask yourself…

Why Am I Talking?

Are you really sure that what you are saying is helping you?  Wouldn’t you learn a whole lot more about getting what you need from the person you’re talking to if you just listened to them?

WAIT as in sit down and shut up

It might just help you sell your next big project.

P.S. I tagged this post “do as I say, not as I do”We have two ears and one mouth so that we can listen twice as much as we speak ~ Epictetus

Author
Jonty Pearce

Jonty Pearce walked into his first call centre in 1989 and has been hooked ever since. He founded Call Centre Helper in 1989.

He is an Engineering Graduate with a background in marketing and publishing. In 2020 he won the AOP Digital Publishing Award for The Best Use of Data.

He writes and speaks on a wide variety of subjects - particularly around forecasting and scheduling. His in depth knowledge of forecasting algorithms has earned him the nickname "Mr Erlang."

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