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5th July 2014
A 12 month challenge to understand the volatility and flexibility of your workload.
THE DATE: 2nd September
THE LOCATION: Manchester
THE DETAILS: We believe that the most important question to understand how volatile is your workload is and what is your flexibility requirement. We have identified that not enough organisations know this and therefore we want to support you through a 12 month challenge. This is exclusive for members only and is free as part of your membership
THE ORGANISERS: Professional Planning Forum
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
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