UK CallMiner Churn Index – Insurance White Paper

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Written by Rachael Trickey

Insurance companies come second out of all sectors for highest churn rates in the CallMiner Index – and it’s getting worse.

This white paper reveals insurance companies are driving customers away for completely avoidable reasons. Read this white paper to find out why.

White Paper written by: CallMiner

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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