The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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5th November 2018
Electricity and gas suppliers are amongst the top churning sectors in the CallMiner Index.
This white paper reveals how utilities are driving customers away for completely avoidable reasons – and it’s costing billions. Read more to find out.
White Paper written by: CallMiner
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
