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Zendesk

Discover and explore our Zendesk content collection, including articles, blogs, news stories, case studies, resources and more.

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White Paper: The ROI Case for Omnichannel Support

White Paper: The ROI Case for Omnichannel Support

White Paper: Gartner’s Customer Engagement Report

White Paper: Gartner’s Customer Engagement Report

Zendesk Launches Integration With WhatsApp Business Solution

Zendesk Launches Integration With WhatsApp Business…

White Paper: Getting Started With Zendesk Guide – Strategies and Best Practices

White Paper: Getting Started With Zendesk Guide –…

The Zendesk Suite – What You Need to Know

The Zendesk Suite – What You Need to Know

Case Study: Gaming Company Answers 90% of Chats in 10 Seconds

Case Study: Gaming Company Answers 90% of Chats in 10…

White Paper: A Retailer’s Guide to Getting Omnichannel Customer Service Right

White Paper: A Retailer’s Guide to Getting…

Zendesk Open New Headquarters in Dublin

Zendesk Open New Headquarters in Dublin

Zendesk Introduces a New Suite of Omnichannel Tools

Zendesk Introduces a New Suite of Omnichannel Tools

Zendesk Launch a Series of New Workflow and Collaboration Tools

Zendesk Launch a Series of New Workflow and…

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Top Stories

What’s Really Compromising Empathy in Customer Service?

How to Thrive Through Seasonal Peaks

Stop Driving Up Your Sickness Levels!

Latest News

8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports

Resources

Guide: The QA Manager’s 7-Step Guide to Survive Black Friday

Research: The Future of AI-Powered Experiences

Upcoming Events

9th October 2025

Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar

24th September 2025

From Insight to Impact: The Next Era of CX and AI Leadership – Webinar

Latest Blogs

8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports