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Connect Managed

Discover and explore our Connect Managed content collection, including articles, blogs, news stories, case studies, resources and more.

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eBook: The Benefits of Having Unified Communications in Your Business

eBook: The Benefits of Having Unified Communications in…

How a Cloud Technology Can Remove Contact Centre Pain Points

How a Cloud Technology Can Remove Contact Centre Pain…

22 Contact Centre Cost Saving Ideas

22 Contact Centre Cost Saving Ideas

5 Automation Techniques to Boost Contact Centre Efficiency

5 Automation Techniques to Boost Contact Centre Efficiency

Metrics to Consider When Building a Business Case for UC platform

Metrics to Consider When Building a Business Case for UC…

Connect Managed Services and G3 Comms Announce Merger

Connect Managed Services and G3 Comms Announce Merger

Guide: Contact Centre Consultancy

Guide: Contact Centre Consultancy

Why User Engagement Is Vital for Successful Digital Transformations

Why User Engagement Is Vital for Successful Digital…

Guide: Microsoft Telephony Solutions

Guide: Microsoft Telephony Solutions

4 Ways to Optimise Self-Service in the Contact Centre

4 Ways to Optimise Self-Service in the Contact Centre

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Top Stories

What’s Really Compromising Empathy in Customer Service?

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Stop Driving Up Your Sickness Levels!

Latest News

8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports

Resources

Guide: The QA Manager’s 7-Step Guide to Survive Black Friday

Research: The Future of AI-Powered Experiences

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9th October 2025

Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar

24th September 2025

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Latest Blogs

8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports