17th March 2014
On Thursday I spent all day in my boss’s team meeting. I am a lucky man, I work with people I like…
It was a good day… wasn’t it?
Have you noticed that we sit with our friends, stay in our teams and only ever mix with people in the same industry. Everybody else is a stranger. Strangers are not to be trusted. We tell our children all about stranger danger.
After all, what do they know, how could they possibly help us?
Is your business the only one that has problems with customer complaints, or capacity management or staff turnover?
What could you learn from an operations manager at Schiphol Airport, or an analysis at HSBC, or the man who schedules the trains for Network Rail or the process guy at the Department for Education?
I bet their problems are not that different from yours, but they will have some very different solutions to them, solutions that might make you sit back and think.
And make some connections:
But it might make us think, we might even learn something.
Though it is probably best to avoid the bitching, at least until we get to know them.