Report: How Poor Customer Experiences Are Costing Brands Billions

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This report explores the types of experiences that drive customers away, what businesses can do to keep them from leaving, and the impact providing more positive service experiences has on customer relationships.

Report written by: NewVoiceMedia

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

Report: How Poor Customer Experiences Are Costing Brands Billions

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