The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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8th May 2013
According to our poll, just 27% of contact centres provide advisors with a selection of heasdsets to choose from, to maximise their comfort and possibly productivity.
Poll – Do you offer your agents a choice of headset? – answers
Yes – 27%
No – 68%
Not Sure – 5%
Source: Call Centre Helper website reader poll Votes: 353 Date: March 2013
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
