Skype used for personal use

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Written by Jo Robinson

During our webinar “Skype and the Contact Centre” our audience were asked “Do you personally use Skype?”

Poll answers
Yes – for voice calls   45%
Yes – for video calls   48%
I am planning to    9%
No   24%

Source: Call Centre Helper website webinar poll Sample size – 192 Date: March 2014

Here is a link to the webinar: Skype and the Contact Centre

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

Skype used for personal use

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