Plantronics Gains Certification

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Written by Megan Jones

A Plantronics solution has gained a new level of Cisco certification.

The standalone plugin for Windows version of the Cisco Jabber client (version 9.2 onwards and version 9.7 onwards) is now fully certified and listed on the Cisco marketplace solutions catalogue.

The plugin provides support for call control, mute synchronization and call hold/resume* with the complete range of Plantronics devices, providing the end user with a seamless user experience.

The plugin will be included in the forthcoming 10.5 release of Jabber for a plug-and-play experience.

The complete Plantronics product family range is now also Cisco IVT certified and will appear on the marketplace soon.

*Not all Plantronics devices support the hold/resume feature.

For more information about Plantronics, visit their website.

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Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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