Plantronics certify their first graduate

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Written by Megan Jones

Steven Leicester has been announced as the first channel partner to complete Plantronics’ Unified Communications programme. 

Based on a Learning Management System, the Connect programme provides partners with the courses they need to build market-relevant skills and drive sales success.

Armed with a better understanding of UC, Steven can now provide customers with helpful insight into the benefits that this technology will bring them, and is better equipped to add value to his business with Plantronics devices.

Steven-Leicester

Steven Leicester

“I’m delighted to be the first graduate of Plantronics’ Connect UC programme,” said Steven Leicester, Network Product Manager, Insight UK. “I have no doubt that this accreditation will allow Insight UK to develop some exciting new business opportunities in Unified Communications.”

PaulDunne

Paul Dunne

“We are confident that the new skills and qualifications that Steven has picked up through the Connect programme will help him drive sales success at Insight. With so many new devices and IT solutions entering the market, we want to ensure that our partners are fully equipped to remain leaders in the channel,” said Paul Dunne, Head of Channel Sales, UK & Ireland, Plantronics.

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Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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