The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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23rd February 2018
THE DATE: 20/03/2018 – 21/03/2018
THE LOCATION: Crowne Plaza, Solihull
THE DESCRIPTION:
The P&Q Challenge is an ecosystem way of thinking about service quality and people performance. It considers questions such as: who defines quality or customer experience? Who drives it? What drives it? How is it improved? and What does success look like?
THE ORGANISERS: The Forum
THE WEBLINK: http://theforum.social/Membership/Book-your-Challenge-Workshop-Place/ArticleId/4684
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
