Online Event: Managing Noise in the Contact Centre

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Written by Jo Robinson

THE DATE: Tuesday 8th July 2014,  10:00 am GMT

THE LOCATION: Online

THE DETAILS: It has been six years since European Legislation came into force governing noise exposure at work – are you compliant? This webinar will help you understand the different terminology of acoustic shock, acoustic startle, noise exposure and background noise. It will give you practical steps on how to implement a solution that protects your employees, improves your contact centre environment, and minimises your risks.

THE ORGANISERS: Plantronics

 

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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