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Nominations Close on 31st May for National Community Awards

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Written by Rachael Trickey

These three prestigious awards programmes showcase excellence in Planning, Quality & Customer Experience and Data, Analytics & Insight.

Recognising individuals and teams, they are a great opportunity to acknowledge and reward the essential contribution these specialists make to the organisation and the customer.

“The National Awards are a fantastic opportunity to recognise the contributions made by the professional support functions and the significant impact individuals and team have within Planning, Insight, Quality and Customer Experience,” explained Steve Woosey, CEO, The Forum.

Steve Woosey

Steve Woosey

Awards are offered for both teams and individuals, with categories such as team, manager and analyst of the year, in addition to awards such as Rising Star, Coach and Hero.

Last year’s winners included:

  • The Co-Operative Bank, who won the National Planning Award for Team of the Year
  • Geoban, who won the Data, Analytics & Insight Award for Team of the Year
  • Simply Business, who won the Quality & Customer Experience Award for Team of the Year

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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