NICE WFM User Group Conference

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Written by Rachael Trickey

THE DATE: 9 October 2018

EMPOWERED. ENGAGED. INDEED.

Join us on 9 October 2018 for our annual NICE WFM User Group Conference in York.

As a seasoned planning professional you are invited to hear the latest updates, adopt best practices and share experiences around your existing workforce management investment and how additional modules, Employee Engagement Manager (EEM) and Advanced Forecasting with AI, also extends and enhances the existing WFM functionality.

At the very centre of our educational sessions will be the users. We will expose you to the insights, tips and expertise to help you gain skills that you can instantly take back to your place of work so that your business can build on the improvements that your WFM investment has made to your operation.

This is a complimentary educational and training event specifically for NICE WFM users; places will be limited – register today to secure your place at this event.

THE WEBLINK: https://nice.com/websites/WFM-NUG-EMEA/

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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