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Written by Megan Jones

Enghouse Interactive has launched an Independent Consultant Programme.

The Enghouse Interactive Independent Consultant Programme (ICP) has been designed to provide consultants with in-depth and up-to-date information about the company’s product portfolio.

Access will be provided to tools and resources so that consultants can deliver informed and educated recommendations when advocating solutions:

  • Participation in conferences and events
  • Speaking opportunities
  • Quarterly newsletter
  • Pre-release product communication
  • Invitations to webinars
  • Access to tools and resources on a dedicated consultant portal
  • Regular dinners and/or breakfast briefings
  • Fast-track request process for exclusive information

The contact centre market is encountering a drastic change with the continuing rise of digital communications and social media tools. This requires a unified communications approach, integrating tools like Skype for Business.

Enghouse Interactive now have over 400 contact centre and operator console deployments in Skype for Business environments. They also have a channel sales model within an existing network of respected value added resellers and distributors, which enables them to plan marketing campaigns which deliver mutually beneficial returns across the regions.

The first consultant breakfast briefing will be taking place at The Gherkin in London on 12th May 2016 from 9.00 am.

For more information or to register, visit Enghouse Interactive’s website.

Author
Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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