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Lunch & Learn: Cloud contact centres explained

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Written by Megan Jones

inContact will be exploring cloud contact centres at their London event.

Cloud contact centres enable you to deliver customer service in ways that simply would not be possible using on-premise or even hosted solutions.

The Lunch & Learn event will explore the extraordinary capabilities of cloud contact centres and show just how simple it can be to create tomorrow’s contact centre – today.

Presenters at the event include:

  • Tom Livock & Ashley Banfield, inContact
  • James Roberts, Genius
  • Gary Smith, SOLX Consulting

The event will be taking place 12–2pm on 3rd December at the Institute of Directors in London.

 

Author
Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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