Last chance to sign-up for Team Manager Training

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Written by Rachael Trickey

Starting on Tuesday 19th January 2016 this 5 x 1-hour course (1-2pm UK time) is our new 5-week development course in partnership with Real Results Training.

This paid-for course deals with all aspects of team management including;

  • Dealing with under performers in your team
  • Attracting and retaining the best team
  • Leadership secrets for contact centre managers
  • Call and contact centre management skills
  • Final week – Review and Implementation Support Session

Training Tuesdays! from Carolyn Blunt on Vimeo.

Click here for more information on the online interactive course.

 

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

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