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16th April 2014
There is less than 2 weeks until the 2014 Customer Strategy and Planning conference in Brighton.
The Professional Planning Forum are holding their annual conference on 28th-29th April. Over 700 people are already registered to attend the 2-day conference – themed “Bridging the gap: people build success” – and Gala Awards dinner.
This event celebrates achievement within the Professional Planning Forum community, while offering the opportunity to learn from top performers, share best practice and move the boundaries of what ‘good looks like’.
The agenda is packed full with inspirational keynote presenters throughout the day, in addition to workshops and clinics for specialist topics.
Highlights include:
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
Connect with Megan on LinkedIn
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24th September 2025
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