Journeycall help London transport users during the Olympic Games

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Written by Jo Robinson

Journeycall is recruiting additional staff to handle a travel information support contract for Transport for London (TfL).

TfL has appointed Journeycall to answer the extra travel information calls expected to be generated by the London 2012 Games.

Trisha Pirie

Trisha Pirie

Journeycall MD, Trisha Pirie, said: “We’re gearing up for an exceptionally busy few months and are delighted that TfL selected Journeycall to assist in answering the additional calls.

“We’ll be giving call centre support and information to TfL customers before, during and after the Games period, with the aim of ensuring passengers have the information they need to travel around the capital.  Journeycall already issue Oyster Cards and provide customer support for TfL, and this additional contract will further cement our partnership working.”

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Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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