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Introducing Speech & Text Analytics

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Written by Rachael Trickey

This is a one-day introductory workshop into how an interaction analytics solution can deliver tangible business benefit from your customer interactions, regardless of channel.

THE DATE: 26th Nov 15
THE LOCATION: Bristol

THE DESCRIPTION: This is a one-day introductory workshop into how an interaction analytics solution can deliver tangible business benefit from your customer interactions, regardless of channel.

THE ORGANISERS: The Forum

THE WEBLINK: http://theforum.social/Training/ArticleId/1698

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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