Interactions Paris 2016

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THE LOCATION: Hotel Potocki

THE DATE: 15 November 2016

THE DESCRIPTION: Following the theme ‘The Power of Knowing,’ the event in the French capital will bring NICE customers together for a one-day educational programme, focusing on best practices in customer service excellence and operational performance.

The annual Interactions Paris is a must-attend event for contact centre and customer experience professionals in France. This year NICE has brought Interactions to more countries and cities than ever before, hosting successful events in Florida, London, Cape Town, Johannesburg and now Paris.

NICE is honoured to be joined at Interactions by guest keynote speaker Bernard Laporte, the former Head Coach of Toulon Rugby Club and former French Secretary of State for Sport. Laporte will present his vision about the importance of team management in achieving excellence and the parallel between sports and business. He will explain the importance of performance analytics as well as human factors in generating great dynamics and transforming an organisation.

THE ORGANISERS: NICE

THE WEBLINK: http://info.nice.com/interactionsparis2016.html

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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