The Worlds Largest Contact Centre Online Community
The Worlds Largest Contact Centre Online Community
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17th June 2021
Celebrating the Reunion of the Contact Center Community
ICMI Contact Center Expo is a multi-day event in Dallas, TX with live keynotes, full and half-day workshops, networking receptions, the ICMI Global Contact Center Awards Party, expo hall, and more ways to connect with the contact center community.
Dynamic thought leaders that will have you entertained, inspired, and excited to make improvements! Expert and experienced, these headline speakers will share how to be an authentic, impactful and influential leader that turns problems into massive opportunities to create your own customer experience magic!
Get insights on mastering critical topics and issues affecting the contact center straight from the practitioners who are getting it done.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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Contact Centre Reports, Surveys and White Papers straight to your inbox!
Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
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