ICMI Contact Center Expo 2020

Join us this October for a digital experience that will help you grow your network, learn from industry professionals, find solutions to new world challenges, and be inspired.

By now, you may have attended a virtual event (or more) and think you know what to expect. ICMI is ready to change all of that. While you’ve been waiting to hear from us, the ICMI team has been working steadily to combine all the elements you’ve come to love from ICMI Events into an event platform that will deliver the most immersive and interactive experience for you.

The result? ICMI Contact Center Expo – A Digital Experience, a virtual event that promises to be unlike any you may have encountered before. Join 2,000 contact center industry professionals in moving forward together—as an industry collective—at an event more significant and welcoming than anything we’ve ever experienced. ICMI Contact Center Expo – A Digital Experience will be will be an uplifting way for you to recharge, refocus and reinvent yourself and your organization.