The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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16th September 2015
With so many channels to choose from and expectations rising, it is harder than ever to satisfy customers.
In this webinar, we look at new ideas and strategies to improve customer satisfaction.
This webinar was brought to you by Call Centre Helper and is sponsored by Genesys
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
Connect with Megan on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
