The Worlds Largest Contact Centre Online Community
The Worlds Largest Contact Centre Online Community
Close
6th January 2017
THE DATE: 5th – 6th July 2017
THE LOCATION: Newcastle
THE DESCRIPTION: This workshop forms part of The Forum’s 2017 Challenge – our year-long programme of activity, development and support to help you make the difference in your organisations.
These challenge programmes are designed to help you move forward on solutions that address the key business imperatives on which you are focussing within your organisation. It offers activities and support for benchmarking, networking, learning, sharing and development. These best practice days also combine the Finalist Day for the National Awards programme. This is a great opportunity to share best practice and see what others have achieved. Regional workshops will take place on and 11th – 12th July Solihull.
THE ORGANISERS: The Forum
THE WEBLINK: http://theforum.social/Events/ArticleId/4342/2017-Challenge-Best-Practice-Days-Preston
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
Read more by Rachael Trickey
Contact Centre Reports, Surveys and White Papers straight to your inbox!
Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies.
Close
24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
" alt="The Secrets to Scheduling Multi-Skilled Agents">
" alt="Smarter Scheduling for Happier Agents – Webinar">
" alt="Where Do WFM Systems Have the Biggest Impact?">
" alt="Bad Habits That Kill Resource Planning">