Entries for 2017 Customer Contact Innovation Awards Now Open

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Written by Rachael Trickey

Have you done something that you are proud of?

The 2017 Customer Contact Innovation Awards, presented by The Forum, are now open and offer the opportunity to gain external recognition for the hard work and success achieved by you and your teams. These awards recognise the successful initiatives that are making innovative centres great places to work and to contact. Great innovation transforms the experience of customers or employees and changes the way we work within the wider organisation or community.

Find out more here

The standard of these awards is sustained by rigorous assessment and participants often comment on how much they themselves have learned through the process of preparing information and being visited by our teams of assessors. The Forum work with you every step of the way to help make sure your work is fully understood and fairly evaluated.

The initial nomination process is quick and easy; further commitment is only required after shortlisting in December. Awards are presented at the Customer Strategy and Planning conference to be held at Harrogate on 24-25 April 2017.

Key dates are:

  • Register your interest by 30 September
  • Complete your nomination by 10 October.
  • Shortlist Published in mid December
  • Winners announced on 25 April.

The forms can be downloaded here

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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