Enghouse to Partner with Voyager

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Written by Megan Jones

Enghouse Interactive has signed Voyager Networks as a silver partner on its EMEA channel programme.

Under the terms of the partnership, Voyager, a provider of managed services and network technology solutions, will develop a marketing plan to introduce two Enghouse solutions, their Interactive Communications Center and the Quality Management Suite.

These will complement the capability that its existing customers have in place before the partners start to explore new business opportunities in the unified communications market together.

Tony Davies

Tony Davies

“Based on their successful track record in project delivery, their skills and expertise and market focus, Voyager is in the best position to deliver our solution and maximise the return on investment to customers. We look forward to building a long and successful partnership,” said Tony Davies, International Partner Director at Enghouse Interactive.

“We were looking for feature-rich next-generation applications that would strengthen our standing in the mid-market unified communications space and complement our core Cisco solutions competency. Enghouse, with their EICC contact centre capability and QMS call recording and quality monitoring solutions set, fit the bill perfectly,” said Peter Howells, Director at Voyager Networks.

For more information about Enghouse Interactive, visit their website.

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Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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