eBook: Workforce Management AI-Based Forecasting for Dummies

nice whitepaper on workforce management ai based forecasting for dummies

259

While today’s forecasting methods are amazing, it’s still not possible to define the perfect forecasting formula that will account for all possible scenarios.

In this eBook, you will discover the basics of forecasting and find out what the most common challenges are in WFM, as well as how to tackle those challenges.

It goes on to explain the value of workforce management (WFM) AI-based forecasting and how it drives business results up.

White Paper written by: NICE

Click here to download your copy of the White Paper

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn