eBook: If Your Contact Center Uses Spreadsheets, Read This

160

This eBook is designed for contact centre management teams who are striving to create a more positive, efficient, and productive work environment, are focused on improving customer service and are ready to ramp up their internal quality assessment process.

eBook written by: Scorebuddy

Click here to download your copy of the eBook.

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

eBook: If Your Contact Center Uses Spreadsheets, Read This

Share...

See more:

Your Next Read