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9th October 2018
Right now, companies are facing the challenge of a digital transformation and overhauling their organisations with a customer-focused goal in mind – to create a personalised customer experience.
What’s your recipe for a successful digital transformation?
Like Gordon Ramsay, be master of your kitchen! In this white paper, discover the 5 Essential Principles that will guide your organisation to help create its very own recipe for a successful digital transformation and deliver an exceptional, personalised customer experience to your customers.
White Paper written by: NICE inContact
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
