eBook: Are You Ready to Deliver a Best-in-Class Experience?

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Written by Jo Robinson

With 90% of the data in the world today being created in the last two years, it’s no wonder digital transformation is ushering in an era of unprecedented change for businesses. This creates numerous challenges and opportunities for all types of organizations today.

This eBook look at how digital transformation impacts the modern contact centre and the correlation between early adopters and revenue growth.

eBook sponsored by: Talkdesk

Click here to download your copy of the eBook.

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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