eBook: 7 Steps for Delivering Next-Generation Digital Customer Service

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Written by Jo Robinson

Companies that excel at digital customer care reap impressive rewards.

This eBook provides insight into how you can revolutionise your customer experience and deliver next-gen digital customer service.

White Paper written by: Genesys

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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