The Worlds Largest Contact Centre Online Community
The Worlds Largest Contact Centre Online Community
Close
13th February 2017
A growing number of companies are redefining how work gets done by automating mundane processes.
Learn how organisations are using the NICE Robotic Automation solution to optimise resources, cut costs, and increase speed and accuracy.
White Paper written by: NICE
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
Read more by Rachael Trickey
Contact Centre Reports, Surveys and White Papers straight to your inbox!
Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies.
Close
24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
" alt="How to Balance Automation and Personalization in CX">
" alt="4 Ways a People-First AI Strategy Drives Better Service">
" alt="How Businesses Can Plan For a Bot-Infused World to Finish 2025 Strong">
" alt="How AI Helps Higher Education Recruit and Retain a New Generation">