Douglas Jackson Celebrates Its Tenth Birthday

Despite the challenging economic backdrop and a constantly changing customer landscape, Douglas Jackson has continued to develop and grow with the times.

The recruitment industry has changed substantially in the last 10 years and Douglas Jackson continues to strive to offer an ever-improving service proposition to its customers.

The recruitment firms consultants are respected judges at many of the industry awarding bodies and attend more industry events and conferences than anyone else in our sector.

Meeting those in the contact centre industry face to face through networking and continued learning has been the key to the company’s success.

In fact, this has helped to ensure each consultant stays ahead of the game and has the best insight and knowledge, to identify ‘what good looks like’ and help clients identify, attract and hire talented, skilled and experienced professionals.

In addition to the traditional values and personal touch that were some of the company’s founding values, the firm also recognises the changing digital landscape and innovations across its sector.

In the last 12 months alone, Douglas Jackson has invested in an upgraded CRM and search tool, enabling the identification of talent more efficiently and across the multiple channels now available.

Also, the company has procured a new digital solution for retained customers; Douglas Jackson Search, which offers a more involved, transparent service for clients, job and behavioural profiling, video assessment, competency interviews and market bench-marking.

Over the past 10 years, Douglas Jackson has developed industry and vertical market specific consultants who specialise in: Executive Search, Retail, Finance, Insurance, Travel, FMCG, Utilities, Telecommunications, Housing, Construction, Public Sector, Planning, Insight and Analytics.

Also, the company is extremely pleased to have supported many candidates in improving and enhancing their career. This includes relocating individuals and their family to South Africa, France, Spain, Germany, Malta, The Isle of Man, Gibraltar, Czech Republic, and India, as well as placing Directors, Heads of Department, Managers and Analysts across the whole of the UK.

In addition, Douglas Jackson is proud to have supported many FTSE 100, globally recognised and trusted brands as well as innovative start-up organisations, many of whom have reached out to them due to the difficulty in hiring a specific skill, or right cultural fit, or for emerging roles across Chief Customer Officer, Customer Strategy, Customer Intelligence, Customer Experience, Digital and Omni Channels.

It has been a great 10 years.  The Owners and Directors would like to thank each and every one of the dedicated Douglas Jackson team, who are the face and voice of our brand and deliver the professional, quality-led recruitment service we provide.

Here’s to the next 10!