Demonstration of the Genesys Pure Cloud

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The Genesys PureCloud Customer Experience Platform helps organisations to connect effortlessly with consumers across any channel – voice, text, web chat, and social.

If you would like to see a demonstration of the Genesys PureCloud contact centre platform – follow this link.

Author
Jonty Pearce

Jonty Pearce walked into his first call centre in 1989 and has been hooked ever since. He founded Call Centre Helper in 1989.

He is an Engineering Graduate with a background in marketing and publishing. In 2020 he won the AOP Digital Publishing Award for The Best Use of Data.

He writes and speaks on a wide variety of subjects - particularly around forecasting and scheduling. His in depth knowledge of forecasting algorithms has earned him the nickname "Mr Erlang."

Connect with Jonty on LinkedIn

Demonstration of the Genesys Pure Cloud

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