CX Week Canada
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CX Week Canada 2019 explores customer experience as the central driver for successful business outcomes using tools such as customer service, design thinking, employee experience and technology to deliver on this promise.
Plus, we just announced our new speakers and site tours! Download the updated agenda to learn more!
New speakers include:
- Crystal D’Cunha, Chief Experience Officer, The INSIDE View Inc.
- Bradley Hamilton, VP, Enterprise Risk, Scotiabank
- Tom Doulos, VP of Customer Experience, Endy Sleep
- Elizabeth Carreiro, Director, Employee Experience, Transformation and Design, RBC
- Charley Butler, Managing Director, Member Innovation & Experience, Ontario Teacher’s Pension Plan
and more!
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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