The Worlds Largest Contact Centre Online Community
The Worlds Largest Contact Centre Online Community
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12th January 2016
THE DATE: 25th – 26th Apr 2016
THE LOCATION: Stratford Upon Avon
THE DESCRIPTION: A vital part of our community’s year, Customer Strategy and Planning is where we celebrate achievement, learn from the top performers, share best practice and in many cases move the boundaries of what ‘good looks like’. Key to its success is the chance to hear real, insightful experiences, with a multitude of case studies, great speakers from industry leaders and facilitated discussion built into every forum. With over 650 attending, it is a key part of our community’s year, so put the date in your diary now.
THE ORGANISERS: The Forum
THE WEBLINK: http://theforum.social/conference/
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
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