Contact Centers: The Moment of Truth for Your Brand

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Written by Rachael Trickey

THE DATE: Tuesday, October 30 at noon (ET) / 9:00 a.m. (PT)

THE DESCRIPTION: The first in our series on Looking Forward to Contact Center Success in 2019, this webinar will highlight recent industry research from Vanson Bourne that finds many brands are not getting customer experience right. The result: havoc on their reputations and bottom line.

You’ll come away with some key action items to make sure your contact center can keep pace with today’s consumer.

THE WEBLINK: https://succeed.lifesize.com/lp-t-contact-centers-moment-of-truth/

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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