Connect 2016

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Written by Megan Jones

THE DATE: 30th June 2016

THE LOCATION: AT&T park in San Francisco

THE DESCRIPTION:

Connect is designed to help attendees better understand how they can leverage data, technology and human behaviour to sell more and serve better.

Sponsored by Gainsight and MapAnything, and supported by Salesforce, the daylong event will include breakout sessions and special guests with targeted takeaways for sales and service professionals. Forrester Analyst Kate Leggett and sales experts Trish Bertuzzi and Aaron Ross will join other companies including Golfbreaks, Ritani, Eventbrite, Gainsight and Adobe, for an in-depth look at markets, consumers and trends.

“We have pulled together powerful thought leaders across the spectrum of sales and service to discuss what makes customers tick”, said Jonathan Gale. “We are witnessing an incredible shift with regards to customer expectations, and our line-up holds the key to understanding and preparing for the future of sales and service. Technology has both complicated and simplified different elements of customer engagement. Through our conference, we will dive into the fundamental behaviors of customers and decode what makes a business successful”.

Group discounts are available for those registering three or more persons. Early bird pricing will remain until 22nd April. Follow event updates and conversations via #NVMConnect on Twitter.

Limited press passes available on request.

THE ORGANISERS: NewVoiceMedia

THE WEBLINK: www.newvoicemedia.com/connect

Author
Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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