CEW Europe 2019

It’s time to get customer experience right

12th November, Birmingham @ THE NEC BIRMINGHAM

Looking forward, designing and delivering an experience that delivers both rational and emotional objectives won’t be a “nice to have”, it will be a critical capability to effectively differentiate your products or services.

The agenda is jam-packed with all the information, guidance and blueprints you will need to take your company to the next level:

Adrian Swinscoe, from CX Punk will be the event chair and will give the Opening Keynote.

2 Morning streams to follow and will consist of the following:
People & Culture
Title: Machine and human intersections – who is in charge?
Growth & Innovation
Title: Fostering growth and innovation through the right partnerships

2 Afternoon streams to follow and will consist of the following:
Technology and the Rise of AI
Title: Leveraging tech to put customers first
Leaders and Leadership
Title: Leading CX organizations require a different type of leadership

As you can see this is a company-wide event, benefiting each arm of the organization – from employees, right through to management. Join us – single delegate pricing from £597.