Cash Converters invest in bespoke training bus

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Written by Megan Jones

Cash Converters has invested in a purpose-built 12-seater bus specially designed to create a mobile classroom in which to train its staff.

The bus started its nationwide tour in October and will be visiting stores and offering doorstep training to employees. The vehicle is equipped with all the learning tools found in a high quality, professional training venue, providing an ideal learning environment.

The new bus will be used to boost employees’ skills in a range of key areas, including compliance, buying and customer service.

David Patrick

David Patrick

“The mobile classroom demonstrates our commitment to our staff to improve their skills and develop their careers, while also ensuring our customers continue to receive excellent service,” said David Patrick, Chief Executive of Cash Converters. “In addition, the bus will dramatically reduce travel time and expense for employees to attend training sessions, and increase flexibility and accessibility when delivering training programmes, enabling more people to benefit from our courses.”

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Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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