Can next-gen AI voice assistants drive more inclusive customer service?
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Tuesday, September 21, 10 a.m. PT | 1 p.m. ET | 6 p.m. BST
As businesses become more digital, they also become more global and increasingly serve a worldwide customer base and multilingual markets.
Every customer deserves barrier-free access to services, information, and resources. Could businesses use next-gen AI to positively reinforce customer service excellence by exercising more care and attention to all customers regardless of what language they speak?
Join us and Adam Cheyer, Co-founder of Siri, for an insightful conversation. We’ll cover:
- The key opportunities contact-center AI technologies, such as real-time translation and natural language understanding create.
- How advancements in voice technology can support organizations improve key operational metrics.
- The impacts of next-gen AI voice assistants and technology in customer service.
Register to join us.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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