Call Centre Helper launches a new Forum

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Got a call centre question to ask? Got some words of wisdom that you would like to share? Why not try out our new Call Centre Forum.

We have tried to make it as easy as possible to use and navigate.

And it seems to have paid off. Even before we officially launched, there are already a varied range of topics and posts on the Forum.

The forum can be accessed by clicking the “Forum” button on the top menu, or you can go there by following the Forum Link.

To add a post or reply to a question you will first need to register. Registration is straightforward and you can also easily add a photo.

Please remember – NO ADVERTISING on the Forum.

The Call Centre Helper Forum is part of our Web 2.0 strategy aimed at building a strong and interactive community.

Other parts of our Web 2.0 strategy have included.

Doubling our online readership over the past 12 months to 35,000 people per month
Our editor Jonty Pearce going back to university to study advanced web design for database-driven sites.
Launching a range of popular online webinars in conjunction with the Planning Forum. Over 110 people attended the first webinar with another 80 people watching the replay.
Over 475 people following us on Twitter http://twitter.com/jontypearce
518 people in our group on LinkedIn

www.callcentrehelper.com/forum/

Author
Jonty Pearce

Jonty Pearce walked into his first call centre in 1989 and has been hooked ever since. He founded Call Centre Helper in 1989.

He is an Engineering Graduate with a background in marketing and publishing. In 2020 he won the AOP Digital Publishing Award for The Best Use of Data.

He writes and speaks on a wide variety of subjects - particularly around forecasting and scheduling. His in depth knowledge of forecasting algorithms has earned him the nickname "Mr Erlang."

Connect with Jonty on LinkedIn

Call Centre Helper launches a new Forum

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