18th July 2022
As one of the most challenging roles in any customer facing operation, the Team Manager role needs resourced by the best talent, with the skills and capabilities to manage effectively, build confidence, adapt to changing demands, whilst at the same time keeping a close eye on quality and performance.
The Team Manager provides the critical link between customers and business leaders, tasked with delivering a CX strategy.
CCA Inspire is a unique proven and engaging programme focussed on developing those skills and competencies essential for effective and resilient Team Managers in a disrupted world.
If you would like to chat about the benefits of this programme or to request more details click here
To reserve your space for the next intake kicking off on 20th September – register here!