The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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21st December 2016
THE DATE: 23rd – 27th January 2017
THE LOCATION: Online
THE DESCRIPTION: For this week, our specialists have selected exceptional presentations, case studies and workshop exercises. Some insight stands the test of time; taking a fresh look can inspire us to take the next steps in developing best practice ourselves. Use these free best-practice materials to tap into proven knowledge and experience, to help you try new approaches and strengthen your skills in the year ahead.
THE ORGANISERS: The Forum
THE WEBLINK: http://www2.theforum.social/januaryBPweek
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
